HP Care Pack Services for IT Hardware Repair
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From the ProLiant server family of products, to the HP Desktop, Notebook, Tablet, and mobile device business options, your HP Care Pack services suite is a proactive and vital resource for preventing system downtime, allowing your business to run smoothly and efficiently with minimal hardware issues. Hewlett Packard has created a way to speed the repair and replacement process from service request to solved by providing the HP Care Pack services as a flexible suite of premium IT support options that will extend standard warranties for HP IT hardware, and provide installation and education services on how best to utilize them effectively. There are many flexible service level options available that can be combined and tailored to suit the individual needs of your business and varying return times to accommodate all business owners. HP Hardware Support Onsite Call-to-Repair ServiceThese HP Care Pack services provide IT managers with a team of HP support specialists to troubleshoot service requests quickly and within a specified time-frame. There are several different optional service levels for your HP Care Pack services, including: Predictable repair times, remote problem diagnosis and support, on-site hardware support, selection of call-to-repair time commitments, enhanced parts inventory management, 24 hour coverage windows, escalation management, access to electronic support information and services, HP electronic remote support solution for eligible products, and optional defective media retention.HP Hardware Support Off-site Return Services offerThese HP Care Pack services provide a premium service level including remote telephone support and off-site repair or replacement, materials and parts, labor, and return shipping. HP offers flexible and modular service levels for every type of business, including: Reliable, lower-cost alternatives to on-site support for small business or home environments, remote problem diagnosis and telephone support, repair at HP-designated repair centers, return shipment of functional unit, and three business days standard turnaround time on all repairs.The HP Care Pack suite of products and services were designed to allow your Hewlett Packard IT hardware to run seamlessly and efficiently. When a product does need repair or replacement, your HP Care Pack services will minimize your downtime in order to keep your business running at top level. Whatever your needs, there are HP Care Pack services designed just for you. |
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Author Resource:-
A HP Care Pack Services solution can be acquired from ICC Managed Services that can save 40% against standard HP Care Pack prices. Do not be in need of the correct HP spares when that crucial system goes down, get your hardware covered now!
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By :
Ramon Hewitt
Submitted
2011-09-29 05:18:35 |
Article From Article Mayhem
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